Virtual Scheduler
Work from home Part-time position - 4 hour shift, 10AM-2PM CST, 10-2 EST or 10-2 MST
Are you looking for a work environment where diversity and inclusion thrive? Submit your application with HCA Healthcare today and find out what it truly means to be a part of a team.
We are committed to providing our colleagues with the support they need. We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you. Some of our unique benefits we offer include:
- Student Loan Repayment Program
- Tuition Reimbursement/Assistance Programs
- Moving, mortgage, and real estate assistance
- 100% matching 401k based on years of service
- Identity Theft Protection discounts
- Auto, Home, and Life Insurance options
- Adoption Assistance
- Employee Stock Purchase Program (ESPP)
We value your contributions. Our employee recognition programs encourage our teams to raise the bar. Come be a part of the change!
As a Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and entering in the scheduling or registration system; obtaining and entering accurate insurance information; answering incoming phone calls.
In this role you will:
- Answer incoming calls in a timely and professional manner
- Schedules all patients for ancillary, surgical and medical testing/procedures through the applicable scheduling module (i.e. Meditech)
- Select accurate insurance carrier plans and informs the patient or physician office staff of any carrier that is out of network
- Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
- Ensure that any edits are performed in the scheduling module
- Ensure physician orders are indexed appropriately
- Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time
- Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system
- Select the correct patient medical record number consistently
- Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available
- Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary
- Edit medical accounts to appropriate status per facility or SSC standards and guidelines – • Receive, maintain, and index physician orders per facility and SSC standards and guidelines
- Attends in-service presentations, and completes mandatory education week
- Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
- Other duties as assigned
Qualifications - External
- High school diploma or GED preferred
- Minimum one year related experience required, preferably in healthcare. Relevant education may substitute experience required.
Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
HCA Healthcare is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are actively reviewing applications. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.